1. Introduction
At Extreme, we are committed to providing a safe, secure, and legally compliant environment for our players. This KYC/AML policy outlines our procedures for verifying the identity of our customers and preventing money laundering, fraud, and other illegal activities. We adhere to all relevant local and international laws, including applicable jurisdiction laws and international standards.2. Customer Identification (KYC)
We will collect and verify the following information during the registration process:- Full Name: The full legal name of the customer.
- Date of Birth: Must be verified as the legal age for gambling.
- Nationality: The country of citizenship.
- Residential Address: A valid and current home address.
- Government-Issued ID: A passport, driver’s license, or national ID card.
- Proof of Address: Utility bill, bank statement, or government-issued document dated within the last three months.
3. Customer Due Diligence (CDD)
- Standard Due Diligence (CDD): All customers are required to undergo standard due diligence when registering an account and prior to making any withdrawals. We will verify the submitted documents and validate the information against external sources where necessary.
- Enhanced Due Diligence (EDD): We will apply enhanced due diligence for high-risk customers, such as:
- Customers from high-risk jurisdictions (e.g., countries with weak anti-money laundering laws).
- Customers with significant betting volumes or unusual betting patterns.
- Politically Exposed Persons (PEPs) and their immediate family members.
4. Anti-Money Laundering (AML) Compliance
We take all necessary steps to prevent and detect money laundering activities, including but not limited to:- Transaction Monitoring: We monitor all customer transactions, looking for unusual or suspicious activity such as large, frequent deposits or withdrawals, inconsistent gaming activity, and transactions that lack a clear source of funds.
- Suspicious Activity Reporting (SAR): If we detect suspicious activities, we will immediately report them to relevant authorities (e.g., Financial Intelligence Unit) and cooperate fully with investigations.
- Record Keeping: We will keep a full record of all customer documents, transactions, and communications for a minimum of five years, as required by law.
5. Source of Funds
For high-value transactions or where there are doubts about the origin of funds, we may request the following additional information:- Source of Funds Declaration: A statement from the customer explaining the origin of their funds.
- Supporting Documents: Bank statements, pay slips, or other documents to verify the stated source of funds.
6. Risk-Based Approach
We implement a risk-based approach to identify and mitigate money laundering risks. This includes:- Risk Assessment: Every customer undergoes a risk assessment based on factors such as jurisdiction, transaction history, betting patterns, and other red flags.
- Risk Categorization: Customers are classified into low, medium, or high-risk categories, with appropriate levels of monitoring and scrutiny applied to each.
7. Employee Training
All employees involved in customer service, finance, and compliance are regularly trained on:- AML/KYC Regulations: Legal requirements related to anti-money laundering and customer verification.
- Suspicious Activity Recognition: How to spot signs of money laundering or fraud.
- Reporting Procedures: How to report suspicious transactions internally and externally.
8. Sanctions and Watchlist Screening
We perform regular screening of all customers against:- Sanctions Lists: Including, but not limited to, the OFAC (Office of Foreign Assets Control) list, UN Sanctions, and other local and international sanctions lists.
- PEP Screening: Customers identified as politically exposed persons (PEPs) will undergo enhanced scrutiny and approval before being allowed to participate in high-stakes games or withdraw large sums.
9. Self-Exclusion and Responsible Gambling
To promote responsible gambling, Extreme offers players the option to:- Self-Exclude: Temporarily or permanently exclude themselves from gambling.
- Set Deposit Limits: Restrict the amount of money they can deposit or wager within a specified time period.